Your PPI Claim Could be Worth Thousands

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PPI Claims FAQs - Commonly Asked Questions About PPI Compensation

ppi-faqs Who is the company behind this site?
Which companies can you claim PPI refunds from?
Which companies sold PPI?
Are there time limits as to when you can claim for mis-sold PPI?
What is the UK Government's stance on PPI claims?
Will my credit rating be affected if we proceed with a PPI claim?
What if I have already made a misselling claim on my PPI policy?
Can I make more than one PPI claim?
Can I make a PPI claim even though I've claimed on the insurance?
Can I still claim even though my loan has been paid off?
Will I have to go to court?
What if I've lost the documents?
When will you get started on my PPI claim?
Who do you share my information with?

Who is the company behind this site?

JPS Financial Ltd only use experienced, qualified claims handlers. We are regulated by the Claims Management Regulator in respect of regulated claims management activities; its registration is recorded on the website Authorisation No. CRM28996. We will take great care when dealing with your PPI claim.

The Can You Claim website is a PPI claim advertising vehicle for JPS Financial Ltd. JPS Financial Ltd are a Claims Management Company regulated by the Claims Management Regulator in respect of regulated claims management activities; its registration is recorded on the website: Authorisation Number :CRM28996. Registered in England and Wales Company No: 07872227 Registered office: No.2 Universal Square, Devonshire Street North, Manchester M12 6JH. Data Protection Licence Registration No: Z2971078.

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Which companies can you claim PPI refunds from?

Mortgages or loans with PPI

Have you taken out a mortgage, secured loan, unsecured loan or hire purchase agreement in the last 10 years? If you have (or have had) a mortgage or loan that includes PPI with providers such as Santander, HBOS, Halifax, HFC, HSBC, Santaner, Lloyds, RBS, Northern Rock or in fact any other credit provider, you could be owed thousands of pounds - in most cases even if you've lost the paperwork. However, if your loan is more than 6 years old, you'll need to have all the documents.

Credit cards with PPI

Have you taken out a credit card, store card or payment card in the last 10 years? If you have (or have had) a card that includes PPI with providers such as MBNA, Barclaycard, Capital One, American Express or in fact any other credit provider, you could be owed thousands of pounds.

In the majority of cases, what we are complaining about on your behalf is the fact that you shouldn't have been sold the PPI policy in the first place because it wasn't right for you. Your compensation could be a full refund of all your premiums plus interest. Your PPI claim will not have a negative impact on any existing loan or your ability to obtain a loan in the future.

You may even have more than one PPI claim even if you've claimed on the insurance or the policy is no longer in use.

Which companies sold PPI?

There are a huge amount of companies who sold PPI which we'll pursue a claim from if they have mis-sold. A selection of PPI providers include (name may be abbreviated and part of a larger organisation). Please note that not all PPI providers have been proven to have missold PPI:

1st Stop Loans
AA Finance
Abba Loans And Mortgages
Abbey National
Abbey Credit Card
ABN Amro Bank N.V.
Accept Direct
Access Loans And Mortgages
Accord Mortgages
ACF Car Finance
Acorn Financial Services
Acorn Property Services
Additions Catalogue
Advance Mortgage Funding
Advantage Finance
Advantage Home Loans
Aegon Scottish Equitable
AIB Group
Airdrie Savings Bank
Akano financial services
Aktiv Kapital
Albion Home Loans
All churches Mortgage Company
All Set To Let
Allchurches Mortgage Company
Alliance and Leicester
Allied Irish Bank
Allscot Finance
Alphera Financial Services
Amber Home Loans
Ambrose Wilson
American Express
American Express Loans
AMP Bank
Anglian Financial Services
Anglian Home Improvements
Anglian Windows
Approved Car Finance
Approved Finance
APS Mortgages
Arbury Peugeot
Arcadia Group Brands
Archers Of Edinburgh
Argyll Financial Services
Armed Services Finance
Arnold Clark
Arrow Finance
Asda Card Services
Asda Loans
Ask Finance
The Associates
Associates Capital
Assurant Direct
Assured Funding Corporation
Aston and Smith Mortgages
Audi Finance
Auto Accept Finance
Auto Credit Finance
Auto Union Finance
Auto West
Autolink Services
Automobile Association
AV Leasing
Avco Trust
Aviemore Funding
Axa Insurance
B2B Mortgage Solutions
Bank of America
Bank of Cyprus
Bank of England
Bank of Ireland
Bank of Scotland
Bank One International
Banque PSA Finance
Barclayloan Select
Barclays Bank
Barclays Insurance
Barex Brokers
Barnsley Building Society
Barrow Financial Services
Basinghall Finance
Bath Building Society
Bath Investment and Building Society
Battersea Park Mortgage Funding
BCS Loans And Mortgages
BDO Stoy Hayward
Beacon Homeloans
Beech Financial Management
Beneficial Bank
Beneficial Finance
Benton Finance
Berkeley Credit
Bespoke Finance
Beverley Building Society
Billing Finance
Birmingham Midshires
Black and White
Black Horse Finance
Blemain Finance
Blue Motor Finance
Blue Sky Personal Finance
BMI Finance
BMW Financial Services
BNP Mortgages
BNP Paribas
Bow Finance
Bowater Windows
Bradford and Bingley Building Society
Bright Finance
Bright Grey
Bristol and West
Bristol Street Motors
Bristol Trade Centre
Britannia Building Society
Britannia Capital Securities
Britannia Finance
Britannic Money
British Credit Trust
British Gas
Broad Oak Finance
Broadoak Finance
Broadoak Vehicle Finance
Broadwood Finance Company
Broker Ridge
Bromwich Insurance Bureau
BT Credit Cards
Buckingham Building Society
Buckinghamshire Building Society
Burns Anderson
Button Financial Services
Buy As You View
Cab Direct
Cabot Financial
Call 4 Loans
Cambridge Building Society
Canada Permanent Mortgage Corporation UK
Capital Bank
Capital Bank Mortgages
Capital Home Loans
Capital One
Capstone Mortgages
Capstone Mortgage Services
Car Craft
Car Credit Converters
Car Credit UK
Car Giant
Car Loan 4U
Car Nation
Car Shop Cardiff
Car Shops
Cardiff Pinnacle
Career Development Finance
Carphone Warehouse
Carrington Home Finance
Cassidy Davis
Catalyst Insurance Services
Catholic Building Society
Cedar Holdings
Capital One
Central Capital
Central Credit
Central Finance
Central Mortgages
Central Trust
Centrica Personal Finance
Chambers Of Tamworth
Chapel Finance
Chapelhouse Finance
Charles Hurst Finance
Chartered Trust
Chase Saunders
Chatham Finance
Chelsea Broking Services
Chelsea Building Society
Chelsea Mortgage Services
Cheltenham and Gloucester
Cherwell Finance
Chesham Building Society
Cheshire Building Society
Cheshire Mortgage Corporation
Cheval Bridging Finance
Cheval Property Finance
Chorley and District
Church House Trust
Churchill Finance
Churchwood Financial
CIBC Mortgages
CIS Mortgage Maker
Citi Financial
Citroen Financial Services
City Mortgage Corporation
City of London Mortgage Credit
CL Mortgages
Classic Combination
Classic Confidence
Clay Cross Building Society
Clearway Finance
Click For Freedom
Close Brothers
Close Motor Finance
Club La Costa
Clydesdale Bank
Clydesdale Financial Services
Co-Op Loans And Cards
Co-operative Bank
Co-Operative Insurance Society
Coastal Windows
College Credit
Colliers Of Birmingham
Colonial Finance
Commercial Finance Capital
Commercial Vehicle Finance
Communitas Finance
Compass Finance Group
Complete Window Systems
Concept Automotive Services
Concept Car Credit
Confederation Mortgage Services
Consolidated Financial Insurance
Consumer Finance Solutions
Consumer Loans Company
Cooks Of Peterborough
Cooperative Bank
Country Garage
Countrywide Assured
Countrywide Insurance Services
County Mortgages
Coventry Building Society
Creation Financial Services
Credit Plus
Creditlink Mortgages
Crocus Home Loans
Crown Consultants
Crown Resort
CT Capital
Cumberland Building Society
Cygnet Financial Services
Dagenham Motors
Darlington Building Society
DB UK Bank
Dealmakers Finance
Debt Rescue
Debtbuster Loans
Dell Financial Services
Derbyshire Building Society
Derbyshire Home Loans
Deutsche Bank
DFS Furniture
DFS Trading
Dial 4a Loan
Direct Auto Finance
Direct Auto Loans
Direct Car Sales And Finance
Direct Group
Direct Legal And Collections
Direct Line
Direct Loans
Distinct Mortgages
DM Design Bedrooms
Dorothy Perkins
DOT Financial Services
Down Loans
Dudley Building Society
Dunfermline Building Society
Dutton Forshaw Motor Group
E-Mex Home Funding
Eagle Star Life Assurance Company
Eagle Star Mortgages
Earl Shilton Building Society
Ecology Building Society
Edeus Mortgage Creators
Egg Bank
Egg Banking
Empire Stores Personal Loans
Endeavour Personal Finance
Endsleigh Insurance Services
Enhance Financial Services
Enterprise Homeloans
Equity and Law Home Loans
Eskimo Loans

Evans Essential
Everyday Financial Solutions
Excel A Rate Business Services
Fair Finance UK
Fairfax Consultants
Family Finance
FCE Bank
FCW Loans
Femac Consultants
Fenchurch Insurance
Fiat Auto Financial Services
Finance And Leasing Association
Finance for Mortgages
Finance House
Financial Plus
Finsbury Park Mortgage Funding
First Active
First Class Mortgages
First County Trust
First Credit
First Direct
First Holiday Finance
First National Bank
First National Mortgage Co
First Plus
First Response Finance
First Trust
First Trust Finance
First Union Finance
First Union Mortgages
Firstplus Financial Group
Flexi Loans and Mortgages
FLM Loans
Ford Credit
Foremost Financial
Forest Gate Corby
Forthright Finance
Fortis Bank
Fortis Lease UK
Fortnums Cars
Freedom Finance
Fresh Start Car Credit
Friends Provident
Frontline Finance
Fulton West London
The Funding Corporation
Funding Network Loans
Furness Building Society
Future Mortgages
Future Mortgages Secured Loan
Gainsborough Building Society
Gay Hurst Finance
GE Capital
GE Money
General Motors
General Portfolio Finance
Genesis Home Loans
Gentry Investment Trust
Genworth Financial
GK Group
GM Card
GMAC Residential Funding
Go Debt
Godiva Mortgages
Gracechurch Mortgage
Grangewood Securities
Green Hill Finance
Green Park Mortgage Funding
Group Mortgages Direct
Guaranteed Car Finance
Guardian Building Society
Hadenglen Home Finance
Hamilton Direct Bank
Hamilton Insurance
Hanley Economic
Harpenden Building Society
Hartwell Finance
Harvey Nichols
Haven Motors
Haxbys Of Plymouth
Haydock Finance
Haywards Of Medway
Heartlands Ford
Hemmens Financial Services
Heritable Bank
Herts and Essex
HFC Bank
Hi-Lite Windows
Hillesden Securities
Hilton Honors Card
Hinkley and Rugby
Hinton and Wild
Hitachi Capital
HMC Group
Holdenhurst Securities
Holmes Dale Building Society
Holmesdale Building Society
Home Funding Corporation
Home Loan Management
Home Mortgage Corporation
Home Mortgages
Home of Choice
Home Shopping Personal Finance
Homebank Financial Services
Homeloans Direct
Homestead Finance
Honda Finance Europe
Hood Group
House Of Finance
House Of Fraser
Household Bank
Household Mortgage Corporation
Household Mortgages
HSBC Cards And Loans
Hyde Park Mortgage Funding
Hypo Bank
Hyundai Car Finance
I Group Loans
I Group Mortgages
Ideal Loans
Ikano Financial Services
Ikea Home Card
Inchcape Financial Services
Independent Corporation
Infinity Mortgages
Intelligent Finance
Inter Alliance Group
IPF Limted
Ipswich Building Society
Irish Life and Permanent
Isaac Agnew Van Centre
Isle of Man Bank
ITC Compliance
ITT London And Edinburgh
J and J Securities
JD Williams Personal Loans
Jersey Marketing Consultants
Jigsaw Finance
JJB Sports
John Lewis Financial Services
JP Morgan Chase Bank
Julian Hodge Bank
Kempshott Cars
Kendal Motor Village
Kensington Mortgage Company
Kensington Personal Loans
Kent Reliance Building Society
Keyman Insurance
Kia Finance
Knight Commercial Services
Kwik Fit Insurance
La Redoute
Lambeth Building Society
Lancashire Mortgage Corporation
Land Of Leather
Land Rover Financial Services
Laura Ashley
Leading Mortages
Leamington Mortgage Corporation
Leek Unite
Leek United
Leek United Building Society
Legal and General
Legal And General Insurance
Legal and General Mortgages
Leo Finance
Lerwick Financial Solutions
Lexus Customer Services
Lexus Financial Services
Lifestyle Credit And Finance
Lifetime Insurance Mortgages
Lighthouse Group
LIME London and Country
Lincoln Finance
Link Financial
Littlewoods Loans
Littlewoods Shop Direct
Liverpool Victoria
Living Design
LKC Motors
Lloyds Bowmaker
Lloyds TSB
Lloyds UDT
Loan Line
Loan Link
Loan Options
Loans Approved UK
Loans Direct
Loans Etc
Log Book Loans
Logbook Loans
Lombard Bank
Lombard Direct Credit Cards
Lombard Direct Loans
London and Counties Mortgage
London and Country Mortgages
London and Scottish Finance
London General Holdings
London Mortgage Company
London North Securities
London Personal Loans
London Scottish Finance
Look Again
Loughborough Building Society
LS Financial Services
LSL Property Services
M and S
Magic Loans
Mallard Leasing
Manchester Building Society
Manor Mortgages
Mansfield Building Society
Marehill Finance
Market Harborough
Market Harborough Mortgages
Marketplace Mortgages
Marks and Spencer
Marlborough Isleworth
Marlborough Loans
Marsden Building Society
Marsh Finance
Mazda Credit
MBS Lending
MCL Finance
Melbourne Mortgages
Melton Mowbray BS
Melton Mowbray Building Society
MEM Consumer Finance
Mercantile Building Society
Mercedes-Benz Financial Services
Mercentile Building Society
MGM Home Finance
Midland And General Direct
Midland Bank
Millennium Insurance Brokers
Millennium Motor Group
Mitsubishi Finance
Money Partners Loans
Money Store
Money Tree
Moneyback Bank
Moneypoint Finance
Monmouth Building Society
Monmouthshire Building Society
More Than
Morgan Stanley
Morgan Stanley Cards
Morgan Stanley Loans
Mortgage Advice Network
Mortgage Advice Services
Mortgage Agency Services
Mortgage Broking Services
Mortgage Business
Mortgage Choice Uk
Mortgage Choices
Mortgage Corporation
Mortgage Express
Mortgage Funding Corporation
Mortgage Intelligence
Mortgage Lender
Mortgage Marketing Centre
Mortgage Marque
Mortgage Matters
Mortgage Select
Mortgage Services
Mortgage Services Funding
Mortgage Times
Mortgage Top Ups
Mortgage Trust

Mortgages Direct
Mortgages Trust
Motor Car Credit
Motorpoint Of Burnley
Motorsave Direct
N and P
Nat West
National and Provincial
National Australia Group
National Counties Building Society
National Guarantee
National Home Loans
National Westminster Bank
National Westminster Home Loans
Nationwide Building Society
Nationwide Cards
Nationwide Credit Corporation
Nationwide Home Loans
Nationwide Nemo
Nationwide Trust
Natwest Credit Cards
Natwest Homeloans
Natwest Mortgage Services
Nemo Personal Finance
Newbury Building Society
Newbury Mortgage Services
Newcastle Building Society
Newcastle Mortgage Corporation
Next Retail
NFU Mutal
NHI Services
NNIB Group
North Herts Credit Company
North Mount Securities
North Star Loans
North Yorkshire Mortgages
Northern Bank
Northern Rock
Northridge Finance
Norton Finance
Norwich and Peterborough
Norwich Union
Nottingham Building Society
Oakwood Homeloans
OK Finance
Olympian Financial
On-Line Finance
One Account
OnLine Finance
Only Group
Open And Direct Retail Services
Orange Finance
Orchid Financial
Otto UK
Oxendale Catalogue
Paragon Mortgages
Paragon Personal Finance
Paribas Lombard
Park Motor Finance
Park Row
Park Row Associates
Payment Shield
PC World
Penrith Building Society
Pentagon Group
Pentagon Motor Holdings
Pepper Mortgages
Perry Motor Sales
Personal Touch
Peugeot Financial Services
Philippine National Bank
Phoenix Motown
Piccadilly Finance Services
Pickering Finance
Picture Finance
Picture Loans
Pink Home Loans
Platform Home Loans
Polar Ford
Portfield Finance
Portfield Financial Services
Portman Building Society
Positive Lending
Positive Solutions
Post Office
Post Office Credit Card
Post Office Financial Services
Preferred Mortgages
Premia Solutions
Premier Man
Premier Mortgage Services
Premium Credit
Prestige Acceptance
Prestige Finance
Prestige Water Systems
Pride Finance
Principality Building Society
Private Label Mortgage Services
Progressive Building Society
Progressive Financial Services
Promise Finance
Promise Solutions
Property Finance Centre
Providence Capitol
Providian National Bank
Prudential Banking
RAC Financial Services
RCI Financial Services
Red Kite Money
Redfern Financial Services
Redfum Financial Services
Redstone Mortgages
Reg Vardy
Regency Mortgage Corporation
Regency West of England
Regent Indemnity Co
Regents Park Mortgage Funding
Relax Finance
Renault Financial Services
Retail Financial Services
Reunion Finance
RFC Mortgage Services
Richmond Park Mortgage Funding
Ringways Garages
River Island
Rooftop Mortgages
Roy Chapman
Royal Bank of Scotland
Royal London Homebuy
Royal Sun Alliance Mortgages
Rutland House Investments
Safestyle Uk
Saffron Walden Herts and Essex
Sainsburys Bank
Sander And Kay
Santander Cards
Santander Loans
Scarborough Building Society
Scotlife Home Loans
Scottish Building Society
Scottish Life Assurance Company
Scottish Police Credit Union
Scottish Widows
Secure Trust Bank
Secured Funding
Select and Protect
Shepshed Building Society
Shern Management Services
Shop Direct Group
Shop Direct Home Shopping
Shopacheck Financial Services
Silhouette Mortgages
Simply Loans Direct
Skipton Building Society
Skipton Mortgages
Sky Card
Skyblue Loans
Solent Homeloans
Solution Finance
Solution Personal Credit
Southern and District Finance
Southern Finance
Southern Pacific Mortgages
Southern Pacific Personal Loans
Southwark Credit Union
Space Kitchens
Spinnaker Seat
Spring Finance
St Andrews Insurance
St James Place Partnership
Stafford Railway Building Society
Staffordshire Building Society
Standard Chartered
Standard Life Bank
Standard Life Mortgages
Staybrite Windows
Sterling Credit
Sterling Direct Finance
Sterling Insurance Group
Stroud and Swindon
Style Financial Services
Sun Bank
Suzuki Finance
Swansea Building Society
Swift Advances
Swift Mortgage Processing
Swinton Group
Swiss Re
Switch Car
Sygma Bank UK
Teachers Building Society
Teesside Audi
Temple Finance
Tesco Credit Cards
Tesco Personal Finance
The AA
The Abbey
The Associates
The Car People
The Car Shop UK
The Consumer Loans Company
The Funding Corporation
The Loan Company
The Loan Processing Centre
The Loan Store
The Money Shop
The Money Store
The Mortgage Business
The Mortgage Corporation
The Mortgage Group
The Mortgage Lender
The Mortgage Matters
The Mortgage Shop
The Personal Loan Express
The Post Office
Think Money
Thomas Cook Personal Finance
Time Retail Finance
Tipton and Coseley
TML Financial Solutions
Top Up Mortgage Services
Total Mortgage Network
Total Mortgage Solutions
Totalglaze Windows
Toyota Financial Services
Tricity Finance
Trustee Savings Bank
TSB Bank
TSL Finance
Ucan Car Credit
UCB Home Loans
Ulster Bank
United Bank of Kuwait
United Dominions Trust
Unity Homeloans
Universal Building Society
Universal Credit
Universal Mortgage Services
Vantage Colne
Vauxhall Finance
Vernon Building Society
Vertu Motors
Victoria Mortgage Funding
Victoria Mortgages
Virgin Direct Mortgages
Virgin Direct Personal Finance
Virgin Money
Vision Automotive
Volkswagen Finance
Watchtower Investments
Weatherseal Holdings
Welcome Finance
Wesleyan Home Loans
Wessex Group
West Bromwich Building Society
West Bromwich Mortgage Company
White House Financial Management
White Lable Loans
Winchester Finance
Woodberry Securities
Yes Car Credit
Yes Loans
Yorkshire Bank
Yorkshire Building Society
Your Mortgage
Your Move
Zebra Finance
Zenith Windows
Zurich Assurance

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Are there time limits as to when you can claim for mis-sold PPI?

Yes, there are time limits as to when you can make a PPI claim. It's essential you waste no time. Contact us even if your PPI Claim was previously rejected by the lender.

If the PPI policy is over 6 years old there's less chance of claiming due to "time barring" (Limitations Act 1980 says that you should claim within 6 years of taking PPI or 3 years of knowing there was a problem).

Also, under the Data Protection Act, the lenders only need to keep documents for 6 years. If you have all the documents pertaining to your PPI Claim< we can look at going back more than 6 years.

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What is the UK Government's stance on PPI Claims?

Reports by the OFT, the Competition Commission and the FSA demonstrated that there had been substantial misselling in this area and actively encourage people to claim. They acknowledge it is difficult to find customers who have been mis-sold PPI where the customer does not actually know that they have the product.

According to the Banking Times "lenders selling PPI can expect to earn £1,200 from a policy that costs £20 to provide". Is it any wonder that PPI providers cut corners?

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Will my credit rating be affected if we proceed with a PPI Claim?

No, claiming PPI refunds is a perfectly legal process, all you are doing is claiming back that which is rightfully yours and will not have a negative affect on your credit rating.

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What if I have already made a misselling claim on my PPI policy?

We may be able to help. You can still claim providing you have not previously taken the case to the Financial Ombudsman Service.

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Can I make more than one PPI Claim?

Even if you've several PPI policies, you can make a claim for every one.

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Can I make a PPI Claim even though I've claimed on the insurance?

You can still make a mis-selling claim after you have claimed on the insurance.

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Can I still make a PPI Claim even though my loan has been paid off?

Even if you've paid off the loan or cancelled (and maybe even received a refund when cancelled), it's still possible to claim for a missold PPI policy.

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Will I Have to go to Court to Pursue my PPI Claim?

It would be extremely unlikely you would have to go to court to pursue your PPI claim. The vast majority of UK PPI claims are settled out of court because of the precedents set by the tens of thousands of other successful claims already made. In the unlikely event that you were asked to go to court, it would be your choice to proceed, and, if you did, would cost you nothing.

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What if I've lost the documents?

If you have lost the agreements associated with your PPI Claim we can write off to the lender and request a copy of the policy.

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When will you get started on my PPI claim?

We will action your PPI claim within 24 working hours.

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Who do you share my information with?

We have a strict confidentiality policy regarding your PPI claim and don't share your contact details other than passing your personal data to relevant third parties to enable us to process your PPI claim.

Check how much you're owed now - your PPI claim could be settled in days!

Complete the NO-OBLIGATION super fast enquiry below and your professional PPI claim expert will contact you. The PPI refund amount that you may be able to claim back may be a lot more than you think. Don't put it off, please do it now.

There is no charge for making a PPI claim enquiry and you are under no obligation to follow any recommendations made.

1. Before applying, please check your documents for PPI. You can only claim if you have PPI.
2. Your enquiry will not go directly to the lender or the ombudsman but through a regulated claims management company.
3. Sorry, we cannot help those who are currently in debt management.

How Much Compensation Are You Owed?

Get a free PPI check with no obligation to proceed. Please complete the short form below.


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Annuities and DrawdownWe have a strict confidentiality policy and
do not share your contact details.